What to expect when you come to Minimally Invasive Surgeons of North County’s office for the first time
Welcome to Minimally Invasive Surgeons of North County. Your health information is important to us. There will be a number of Patient Registration Forms to fill out so we may register your information in our system. To ensure you receive the best care possible, we encourage you to arrive in our office 30 minutes prior to your scheduled appointment. Also, be prepared to show your driver’s license or identification card and your current insurance card(s). Copays are collected at the time of your visit. For your convenience, our office accepts: cash, Visa, Master Card, American Express, and Discover. No personal checks are accepted.
Once you are checked-in and all the forms are completed you will be taken to one of the exam rooms where one of our Certified Medical Assistants will review your medical history, medications, allergies, and will take your vital signs, this includes: your blood pressure, temperature and weight and height. Please bring an updated medication list!
You will then be seen by one of our surgeons who will also review your medical history (repetition insures accuracy!), your current problem and will examine you.
The surgeon and you will then decide if surgery is indicated and/or if there are any further tests or consults required.
If tests and/or consults are required your Certified Medical Assistant will help get those set up and give you directions. Once you have completed the tests or consults please call our clinic and let us know! Sometimes the results don’t get sent to us but if you let us know we will hunt them down!
If your surgeon feels you are ready for surgery he or she will put in a request for authorization from your insurance company and scheduling to our surgery scheduler. Our surgery scheduler will work on getting the OK from your insurance company, which hospital the insurance company will authorize and then schedule your surgery. At that time the surgery scheduler will call you to make sure the date and time works well.
Once surgery is scheduled you will be set up for a Pre-Op appointment at the hospital or surgery center to again review your history and medications, make sure all the testing is completed to insure a safe and optimal surgery, review with you instructions about when to stop eating, instructions about your current medications, what time and where to report, and any questions you might have.
Once surgery is complete and you have gone home from the hospital you will be asked to call the clinic to make a Post Op appointment to be seen 1-3 weeks after surgery. Please call the day or day after you go home from the hospital!
Lastly, what you can expect is caring, compassionate, friendly, and respectful care with adequate explanation of why surgery is or is not recommended. If we do not provide these things PLEASE let us know so we can correct it!